However, before that, you must figure out the real cause of the issue. Later, go for the best solution that suits the cause of the Outlook issue. Additionally, if the issue causes PST file corruption, use the suggested software for better results. However, we came across many users who are still struggling with this Outlook issue. They still wonder ‘Why is Outlook constantly not responding? ’ So, it is possible that your PST file will get corrupted and you can lose all important data.

To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? Visit Firefox support to learn how to Disable or remove Add-ons. Some users may not be able to empty their Deleted Items folder.

Trouble shooter came back as there was a problem running the trouble shooter, try looking for other solutions. When Outlook does open, it will send mail fine one minute and then the next minute it will not send any mail. I agree, it is highly unlikely that all the users would suddenly have an issue that isn’t patch related. Outlook opening problems are simple to deal with.

If that block was part of a specific item in Outlook, the item will be removed when it is validated. The Inbox Repair tool is automatically installed with all English-language Microsoft Outlook installation options depending on your operating system. For instructions about how to unhide files and folders, see your operating system documentation. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. If everything goes correctly, you’ll get the Repair complete dialog after some time.

Some Safari users are unable to add email addresses in the To section, or cannot point the cursor in the To field. While we fix the problem, you can send the file as a OneDrive link. If you used the workaround below you can now switch from using an Outlook.com alias to your country's domain. When users select the Manage Microsoft Storage quota link at the bottom corner in Outlook.com, they are taken to a blank Settings page.

When built-in tools fall short, professional solutions pick up the slack. Faulty hard drives or disk errors can corrupt the Outlook data stored locally. This creates crashes that seem random—until you dig into the hardware logs. Let’s look at what causes Outlook to crash, how you can fix it, and a smarter tool that takes a lot of the stress off your plate. Hopefully, one of the fixes above helped resolve your problem. Please feel free to leave a comment below if you have any questions or suggestions.

It can automatically diagnose issues, troubleshoot, and fix problems with Outlook. A more general version that can also fix Office, Microsoft 365, troubleshooting Outlook startup issues and other Outlook problems can be found here. When you try to accept a shared Outlook.com calendar using your Microsoft 365 for business account in Outlook 2016, you might receive the "Something went wrong" error or your sign-in might fail. If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias.

If you restart it successfully, it will show you that one or more add-ins are defective. Now, it's time troubleshooting Outlook startup issues to uncover them by the elimination process. Find solutions to common problems or get help from a support agent. The navigation pane is the leftmost pane in Outlook where you'll find your folder list and the icons to move between Mail, Calendar, People, and Tasks. Running the /resetnavpane command removes all customizations to the navigation pane. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.

While Outlook’s built-in Inbox Repair tool (ScanPST.exe) can handle minor issues, it often falls short in cases of severe corruption or when dealing with orphaned OST files. In such situations, EdbMails OST to PST Converter provides a more comprehensive and reliable solution. To safeguard against data loss, maintaining regular backups of your OST files is highly recommended. EdbMails allows you to recover data from corrupted, damaged, or inaccessible OST files and supports direct import to Office 365 and live Exchange environments. It works seamlessly across all Windows and Outlook versions, preserving the original folder hierarchy and formatting throughout the recovery and migration process. To regain access to your data, repairing the corrupted OST file becomes essential.

If Outlook is NOT able to start in safe mode, then try the next proposed solution below, entitled Create a new Outlook profile. Despite the various avenues mentioned, the problem is identified only on RDS 2016 troubleshooting Outlook startup issues (5 servers) with Office 2016. Curiously, there are no issues with PCs running Windows 10 or 11 and Outlook 2016, all within the AD. I initially had a script to remove the entire Outlook folder if date created was before the date of implementation. I’ve modified this to remove the above autodiscover records on user login as a temp workaround.